Overview
YEDU ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational management platform.
We only collect data necessary to provide our services
You retain ownership of your institutional data
We never sell your personal information
You can access and export your data at any time
We implement industry-standard security measures
Information We Collect
We collect information that you provide directly to us, information automatically collected when you use our services, and information from third-party sources.
Information You Provide
- Institutional information (name, address, contact details, accreditation status)
- Student records (enrollment data, academic progress, attendance, grades)
- Staff information (employee records, payroll data, work history)
- Payment information (transaction records, billing details)
- Account credentials (username, password, role assignments)
Information Automatically Collected
- Usage data (login activity, feature usage, time spent on platform)
- Device information (browser type, operating system, IP address)
- Performance metrics (response times, error logs)
- Location data (approximate geographic location from IP address)
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
Core Service Delivery
- Operating and maintaining your institutional management system
- Processing transactions and managing fee collection
- Generating academic reports and compliance documentation
- Managing user access and permissions
Communication
- Sending important updates and security notifications
- Responding to inquiries and support requests
- Sharing product updates and new features
Data Storage & Security
We implement robust security measures to protect your data.
Encryption Standards
- AES-256 encryption for data at rest
- TLS 1.3 encryption for all data in transit
- End-to-end encryption for sensitive communications
Access Controls
- Role-based access control (RBAC)
- Multi-factor authentication (MFA)
- Principle of least privilege access
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@yedu.edu.np
Phone: +977-1-1234567
Address: Kathmandu, Nepal
For questions about this privacy policy, please contact legal@yedu.edu.np